Firmware updates break integrations. Storms reset hub configurations. Leak sensors go offline silently. The DMV's tech density means these homes have more connected devices — and more ways to fail — than anywhere else in the country.
Most providers do setup. Nobody does ongoing maintenance. We do all three.
We inventory every connected device, map your hub relationships, check firmware currency, and identify anything that has gone offline silently. You receive a written report — the same document your next technician, house sitter, or buyer will thank you for.
New device installation and configuration, hub-to-device pairing, scene and automation setup, voice assistant linking, and physical switch labeling alongside smart switch installation. We work across all major platforms.
Unlimited remote support for app issues, firmware updates, and connectivity problems. One on-site visit per month included. When a derecho resets your whole system, we're the call — not a 3-week wait for a technician you've never met.
Don't see your platform? We support all major consumer and prosumer home automation systems. If you have it, we can work with it.
These aren't edge cases. They're what happens in unmanaged smart homes after 12–18 months.
A derecho or extended power outage resets hub configurations, drops devices from the network, and corrupts voice assistant routines. Most homeowners spend 3–8 hours troubleshooting. We fix it remotely in under an hour.
A Ring, Nest, or SmartThings firmware update silently breaks a device integration or voice assistant routine. You don't notice until you try to use it. Our monthly audit catches this proactively.
Leak sensors, smoke detectors, and security cameras go offline and nobody notices — until they're needed. Our firmware audit identifies every offline device before it becomes a gap in your coverage.
The DC metro area has the highest concentration of federal technology workers, defense contractors, and senior government officials in the country. These households tend to have more connected devices, more complex automations, and higher expectations for reliability. They also travel frequently — which means their smart home systems need to work without anyone present to troubleshoot. That's exactly what our maintenance model is designed for.
$199/session
On-site setup sessions up to 3 hours. New device installation, configuration, and integration into your existing system.
Included from $219/mo
Annual smart home audit — device inventory, firmware status, offline device report, and written summary you keep.
$49/mo
Unlimited remote support + 1 on-site visit/month. 2-hour response time. No ticket queue — you call, we answer.
Annual audit is included at Steward tier and above. Setup sessions and monthly support available to all tiers. Contact us to get on the schedule.
Every smart home support visit feeds your home's three records — the proof you'll be glad you have.
A signed, tamper-evident history of every system — usable when you sell, file a claim, or refinance.
Learn more6 scored categories + AI fix list with DMV market insights — so you sell faster and for more.
Check your score15 region-specific rules across DC, Maryland & Virginia, mapped to your home and tracked by deadline.
Learn moreWe use cookies to improve your experience. Essential cookies are always active.