DMV Home Check ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our subscription-based home management services.
We are committed to complying with applicable privacy laws, including the California Consumer Privacy Act (CCPA), the Virginia Consumer Data Protection Act (VCDPA), and the General Data Protection Regulation (GDPR) where applicable.
When you create an account or subscribe to our services, we collect:
To provide our home management services, we collect:
When you use our website or app, we automatically collect:
We use the information we collect to:
We do not sell your personal information. We may share your information with:
We share information with trusted third parties who assist us in operating our business:
When you use our Owner's Representative service, we share necessary property and contact information with vetted contractors to facilitate repairs and projects. We only share what's necessary for them to complete the work.
We may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of others.
Depending on your location, you may have the following rights:
You can request a copy of the personal information we hold about you. Your home records are always accessible through your member dashboard.
You can request correction of inaccurate personal information through your account settings or by contacting us.
You can request deletion of your personal information, subject to certain exceptions (e.g., legal retention requirements, pending transactions).
You can opt out of marketing communications at any time. Note that service-related communications (appointment reminders, service updates) are essential to our services.
California residents have additional rights under the CCPA, including the right to know what personal information is collected, the right to deletion, and the right to opt-out of the sale of personal information (we do not sell personal information).
We implement appropriate technical and organizational measures to protect your personal information:
Access codes and sensitive property information are stored with additional encryption and are only accessible to technicians during scheduled visits.
You have granular control over how we document your property:
Your consent settings are enforced throughout our platform. Technicians cannot upload media types you have not consented to. Reports and shared dossiers will reflect your preferences.
Changing Your Preferences: You can update your documentation consent at any time through Settings. Changes take effect for future visits only; existing documentation is not affected unless you request deletion.
We retain your personal information for as long as your account is active or as needed to provide services. After account cancellation:
We use cookies and similar technologies to:
You can control cookies through your browser settings. Disabling cookies may affect some features of our services.
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
We may update this Privacy Policy from time to time. Material changes will be communicated via email and/or through our website. Your continued use of our services after such changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
DMV Home Check - Privacy Team
Email: davit.avagyan@finopsys.org
Phone: (301) 366-2163
Address: Potomac, MD 20854
For California residents: You may also contact us to submit a verifiable consumer request regarding your CCPA rights.
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